So the internet stayed connected for 3 days this time! But now its down again.
A lady from the ISP phoned me yesterday on my mobile (our landline isn’t working as its on the same supplier) to ask why we were changing. I told her we had 5 days service in the last 5 weeks and that was very slow. She said she was very sorry to hear that and asked had I reported it. I said I had but had no response from the ISP. She was sorry for that too! When I asked her about the problems and whether our money was going to be refunded for lack of service, she told me that wasn’t her department she only dealt with cancellations. I refrained from saying she must be very busy at present!
Checked ISP site – no problems reported. Checked independent monitoring sites nationwide complaints about lack of service!
Roll on the 14th when hopefully normal service will be resumed with new ISP.
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